New clients are required to provide a credit card when scheduling an appointment. Appointments canceled with less than a 24 hour notice or "no-show" will incur a 50% fee of the scheduled service. Thank you for valuing our time.

If you are running late, we may need to modify or reschedule your appointment to stay on schedule for all guests. Cancelation fees may apply if the service cannot be completed.

Our services are non- refundable, however we offer a redo within 7 days. Complimentary redos do not apply to color corrections or changes in preference from the original consultation, and must be with the original stylist.

We recommend scheduling a complimentary consultation prior to any new color service. During the consultation, we will discuss your inspiration photos, goals, past hair history, and provide pricing expectations. Prices may vary between stylists and hair types.

We kindly ask that gratuity be left in cash or through a money exchange app. An ATM is always available.

Hair products are non refundable. A lightly used or unopened product may be exchanged for another with equal value within 30 days of purchase. Boutique items are final sale.